Career history

Colliers International UK plc, London (2006–May 2011) : Director

Management consultant specialising in visitor attractions and tourism and cultural projects. Clients included:

  • Brighton and Hove City Council
  • Chester Zoo
  • Country Format
  • Cumbria County Council
  • Durrell Wildlife Conservation Trust
  • Edinburgh City Council
  • Form Design Group
  • Hetherington
  • Kent County Council
  • Jersey Heritage Trust
  • North West Development Agency
  • Renaissance Southend
  • Turner Contemporary

Developed business plans including financial/operational models for projects from £500k to £100m. Developed Excel and Word add-ins to support other users. Provided Excel and Word masterclasses in UK and UAE. Member of corporate IT Steering Group. Advised on MS Office implications of global rebranding, developed Word templates.

I joined Colliers CRE plc in June 2006 when it acquired Locum Consulting. In May 2010, Colliers CRE became Colliers International UK plc.

Locum Consulting, Haywards Heath & London (1998–2011) : 
Consultant→Managing Consultant→Senior Managing Consultant→Director

Management consultant specialising in cultural and leisure projects including museums and galleries, Millennium and National Lottery projects, and tourism/culture/leisure advice to local authorities. Developed detailed financial/operational models for projects valued up to £80 million. Wrote grant applications to ERDF, RDA, Arts Council, Heritage Lottery Fund and others. Clients included:

  • Arts Council England
  • The British Library
  • The British Museum
  • Canterbury City Council
  • English Heritage
  • English Tourism Council
  • Heritage Lottery Fund
  • Kajima Urban Developments LLC
  • Kent County Council
  • London Development Agency
  • National Maritime Museum
  • National Museums and Galleries of Wales
  • Port of London Authority
  • Royal Mail Group plc
  • South East England Development Agency
  • South West England Regional Development Agency
  • Swansea City Council
  • The Tank Museum
  • Turner Contemporary
  • VisitBritain
  • Welsh Assembly Government
  • Welsh Development Agency
  • Zoological Society of London (London Zoo)

Responsible for company IT (administer 20-user Windows network; develop integrated Word templates and add-in, Excel add-in, CRM system; maintain and extend job management and time & expense management system). Trained and supported users.

Contributed to company rebranding and marketing. Wrote for company magazine Locum Destination Review. Took photographs for reports, presentations, marketing materials and website.

Locum was acquired by Colliers CRE in June 2006.

Freelance analyst/researcher/writer, Eastbourne (1996–98)

Clients included:

  • L&R Consulting (analysis, consultancy, and IT support). L&R Consulting was the precursor of Locum Consulting.
  • The Thinking Consultancy (research and writing).
  • CARMA International (media analysis for the big accountancy practices).
  • Minerva Press (copy-editing and layout; I developed awk and Perl scripts to speed up the process).

Northern & Yorkshire Regional Health Authority, Newcastle upon Tyne (1995–96) : Researcher

Assisting the Chairman of the Authority responsible for health services for six million people in the north of England: confidential briefings and advice; preparation for meetings of national and regional bodies; liaison with other health authorities and NHS Trusts; drafting speeches and letters; etc.

Cadmus Newsletters Ltd, London (1992–95) : Reporter→Editor

Wrote for and then edited successful newsletters reporting UK Government and Parliament and the European Union institutions for decision-makers in the healthcare, pharmaceuticals, food and drink, and education and training sectors.

Managed part-time and freelance journalists.

Set up and documented desktop publishing system integrating new and legacy hardware and software.

Stornoway Productions, Toronto (1991) : Script Consultant

A short contract planning and researching for The Underground Royal Commission, a ground-breaking Canadian TV documentary series investigating how government processes work and the role the public plays in them.

I was brought onto the team to provide an international perspective and knowledge of economics and policy-making, and travelled widely in Canada to research ideas for the programme.

Competitive Enterprise Institute, Washington DC (1991) : Visiting Scholar

Gained close-up experience of the US political and policy-making system; edited a major paper on environmental policy; improved the institute’s word processing and database systems.

In all I spent about ten months in North America in 1990-91, with extended stays in Texas and considerable travel elsewhere.

Australian Institute for Public Policy, Perth (1985–1990) : Editorial Director

I joined the Institute very soon after its foundation and partly through my work it became a significant voice in the Australian policy debate. Many policies we developed and advocated (notably in my book Mandate to Govern: a Handbook for the next Australian Government) were subsequently adopted by one or both major political parties. As well as research, writing and editing, I developed computer systems for membership and direct mail and developed templates and workflows for writing, editing and desktop publishing.

Other activities included: lectures, seminars and policy advice to politicians, corporations, and business and community groups.

Australian Federal Parliament, Perth and Canberra (1979–1985) : Researcher

Working for the Hon. Allan Rocher who was first a Senator and then a Member of the House of Representatives, I monitored the press, prepared briefings, parliamentary questions and speaking notes, and dealt with inquiries and requests for help from constituents. I was based in Perth with frequent visits to Canberra, Melbourne and Sydney.

Previous Experience

  • Reporter/photographer on local weekly newspapers and a city Sunday paper in Western Australia.
  • Radio Producer at the University of Western Australia radio station.
  • Mining and exploration: gold and diamond mines in South Africa, geological survey team in Western Australia.
  • Photographer/photographic librarian in London PR department shared between De Beers and Anglo American
  • Aid Projects
    • fieldwork, data processing and editing for UN and government projects in Tanzania
    • small-scale water supply projects in Kenya.
  • Remote Areas
    • life under canvas in remote parts of Kenya and Australia
    • skilled bush mechanic.
  • HGV Driver (30 tonnes) in university vacations.

Education

  • University of Western Australia
  • Radley College.